*TERMS & CONDITIONS
PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This Terms of Service Agreement (the “Agreement”) governs your use of this website, www.harsharakesh.com (the “Website”),Harsha & Rakesh Salon Pvt. Ltd. (“Business Name”) offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Harsha & Rakesh Salon Pvt. Ltd. reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Harsha & Rakesh Salon Pvt. Ltd. will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Harsha & Rakesh Salon Pvt. Ltd. encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Harsha & Rakesh Salon Pvt. Ltd. for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.
Terms of Offer. This Website offers for sale certain products (the “Products”). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.
Customer Solicitation: Unless you notify our third party call center reps or direct Harsha & Rakesh Salon Pvt. Ltd. sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations from Harsha and Rakesh Salon Pvt. Ltd. and its designated in house or third party call team(s).
Opt Out Procedure: We provide 3 easy ways to opt out of from future solicitations.
- You may use the opt out link found in any email solicitation that you may receive.
- Products will be deliver within 3- 5 Days.
- You may also choose to opt out, via sending your email address to [email protected]
- You may send a written remove request to First Floor, Sunrise Building, Next to Bank of Maharashtra , Lokhandwala Complex, Andheri (W), Mumbai : 400058
Proprietary Rights. Harsha & Rakesh Salon Pvt. Ltd. has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by Harsha & Rakesh Salon Pvt. Ltd. Harsha & Rakesh Salon Pvt. Ltd. also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.
If you purchase any Products, you will be responsible for paying any applicable taxes.
Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about beauty and wellness. Harsha & Rakesh Salon Pvt. Ltd. does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Harsha and Rakesh Salon Pvt. Ltd. does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Harsha and Rakesh Salon Pvt. Ltd. does not endorse the contents on any such third-party websites. Harsha and Rakesh Salon Pvt. Ltd. is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.
Use of Website; Harsha and Rakesh Salon Pvt. Ltd. is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will
(1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property),
(2) not interfere with or disrupt the use and enjoyment of the Website by other users,
(3) not resell material on the Website,
(4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and
(5) not defame, harass, abuse, or disrupt other users of the Website License. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Harsha and Rakesh Salon Pvt. Ltd. or the applicable third party (if third party content is at issue).
Posting. By posting, storing, or transmitting any content on the Website, you hereby grant Harsha and Rakesh Salon Pvt. Ltd. a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Harsha and Rakesh Salon Pvt. Ltd. does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Harsha and Rakesh Salon Pvt. Ltd. is not liable for any damage or harm resulting from any posts by or interactions between users. Harsha and Rakesh Salon Pvt. Ltd. reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Harsha and Rakesh Salon Pvt. Ltd. deems objectionable, in Harsha and Rakesh Salon Pvt. Ltd. sole discretion.
PRODUCT RETURN POLICY :
Return Reasons :
Product return is accepted for the following reasons:
- Product has been sold at a price more than the MRP
- Product is within one month of/beyond expiry date
- Product packaging is damaged/leaking at the time of sale (manufacturing defect)
- Product is unwanted
- Pre-sale consultation is incorrect
Return timeline : Return timeline for any reason: Within one week from date of sale
Product Condition to be eligible for return :
For reasons 1-4:
Product must be unused and unopened
Purchase reference must be provided (bill/mobile number)
For reason 5:
Product must be used 1-2 times at the most
Purchase reference must be provided (bill/mobile number)
- Product exchange
- Points credit
Cancellation before shipment:
If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team or cancel the order in order history section.
In such cases, the order will be cancelled, and the money will be refunded to your Harsha and Rakesh wallet after the cancellation request is duly processed by us.
Cancellation post shipment :
we are not accepting post-dispatch cancellations on orders.
DISCLAIMER OF WARRANTIES
Your use of this website and/or products are at your sole risk. The website and products are offered on an “as is” and “as available” basis. Harsha & Rakesh Salon Pvt. Ltd. Expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the products or website content, or any reliance upon or use of the website content or products. (“products” include trial products.)
Without limiting the generality of the foregoing, Harsha & Rakesh Salon Pvt. Ltd. Makes no warranty:
That the information provided on this website is accurate, reliable, complete, or timely.
That the links to third-party websites are to information that is accurate, reliable, complete, or timely.
No advice or information, whether oral or written, obtained by you from this website will create any warranty not expressly stated herein.
As to the results that may be obtained from the use of the products or that defects in products will be corrected.
Regarding any products purchased or obtained through the website.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
LIMITATION OF LIABILITY
Harsha & Rakesh Salon Pvt. Ltd. Entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website.
Harsha & Rakesh Salon Pvt. Ltd. will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the products in any manner, including liabilities resulting from
(1) the use or the inability to use the website content or products;
(2) the cost of procuring substitute products or content;
(3) any products purchased or obtained or transactions entered into through the website; or
(4) any lost profits you allege.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.
You will release, indemnify, defend and hold harmless Harsha & Rakesh Salon Pvt. Ltd., and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of
(1) this Agreement or the breach of your warranties, representations and obligations under this Agreement;
(2) the Website content or your use of the Website content;
(3) the Products or your use of the Products (including Trial Products);
(4) any intellectual property or other proprietary right of any person or entity;
(5) your violation of any provision of this Agreement; or
(6) any information or data you supplied to Harsha & Rakesh Salon Pvt. Ltd.. When Harsha & Rakesh Salon Pvt. Ltd. is threatened with suit or sued by a third party, Harsha & Rakesh Salon Pvt. Ltd. may seek written assurances from you concerning your promise to indemnify Harsha & Rakesh Salon Pvt. Ltd.; your failure to provide such assurances may be considered by Harsha & Rakesh Salon Pvt. Ltd. to be a material breach of this Agreement. Harsha & Rakesh Salon Pvt. Ltd. will have the right to participate in any defence by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Harsha & Rakesh Salon Pvt. Ltd. choice at its expense. Harsha & Rakesh Salon Pvt. Ltd. will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Harsha & Rakesh Salon Pvt. Ltd. against any claim, but you must receive Harsha & Rakesh Salon Pvt. Ltd. prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.
AGREEMENT TO BE BOUND
By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.
At Harsha & Rakesh, we have had Quality, Hygiene & Safety built into our operations formally for over a decade. It is in the form of single use product kits, single use and disposable consumables, standard operating processes, regular and surprise audits and linked accountability for our team members. We have gone through every aspect of this and revised it and made it more stringent in the wake of the COVID 19 pandemic. And currently for our services, in our salons, academies and offices we follow this revised protocol.
According to WHO as well as information available in the public domain, majority of people that have tested positive are asymptomatic, which means that they show zero symptoms of the virus. There is therefore a chance that an infected individual might be able to pass through all the measures that we have in place without raising a red flag.
Notwithstanding all that we are doing, our Customers are requested to be aware of this and take their own considered decision to avail of our services and visit our salons and premises. In the event of anyone testing positive our liability will be limited to being as supportive with reporting and sharing information to help the individual seek medical attention and contain it for those in the contact list
Harsha & Rakesh Salon Pvt. Ltd. will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.
Cessation of Operation. Harsha & Rakesh Salon Pvt. Ltd. may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.
Entire Agreement. This Agreement comprises the entire agreement between you and Harsha & Rakesh Salon Pvt. Ltd. and supersedes any prior agreements pertaining to the subject matter contained herein.
Effect of Waiver. The failure of Harsha & Rakesh Salon Pvt. Ltd. to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.
Governing Law; Jurisdiction. This Website originates from Mumbai. This Agreement will be governed by the laws of the State of Maharashtra without regard to its conflict of law principles to the contrary. Neither you nor Harsha Rakesh Salon Pvt. Ltd. will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Maharashtra. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.
Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Waiver of Class Action Rights. By entering into this agreement, you hereby irrevocably waive any right you may have to join claims with those of other in the form of a class action or similar procedural device. Any claims arising out of, relating to, or connection with this agreement must be asserted individually.
Termination. Harsha & Rakesh Salon Pvt. Ltd. reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Harsha & Rakesh Salon Pvt. Ltd. may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Harsha & Rakesh Salon Pvt. Ltd. reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Harsha & Rakesh Salon Pvt. Ltd. chooses, in its sole discretion and without advance to you, to terminate it.
Domestic Use. Harsha & Rakesh Salon Pvt. Ltd. makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.
Assignment. You may not assign your rights and obligations under this Agreement to anyone. Harsha & Rakesh Salon Pvt. Ltd. may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.
By using this website or ordering products from this website you agree to be bound by all of the terms and conditions of this agreement.